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PRIVACY POLICY

Our safety and privacy policy
Your privacy is important to REINASS. We only use your personal information in accordance to our Safety and Privacy Policy. Any personal information you provide directly is stored securely and confidentially and is processed fairly and lawfully in accordance with this privacy policy. We do not enclose data to third parties.
Please take the time to read this carefully, as it includes important information about how we collect and use your data. By using the Website, you consent to the use of your data as described in our Privacy Policy and you warrant that all data provided by you is accurate.
Collection and Use of Personal Information
Personal information is data that can be used to identify or contact a person.
You may be asked to provide your personal information anytime you are in contact with REINASS. We will use this information consistent with this Privacy Policy. We may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
What personal information we collect
We may collect a variety of information, including your name, address, phone number, email address, contact preferences, and credit card information. We will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes. We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.
How we use your personal information
If you have said we can, we’ll send you marketing messages by email, text, to keep you aware of what we’re up to and to help you see and find our products.The personal information we collect with your consent, allows us to keep you posted on REINASS latest product announcements. If you don’t want to be on our mailing list, you can opt out anytime by updating your account preferences.
You can stop receiving marketing messages from us at any time.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate products and services.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve REINASS products, services, and customer communications.
We’ll only hold on to your information for as long as you are a customer. If you haven’t logged onto our website for three years we will delete your information from our systems.If you no longer wish to be a customer, you can also contact our Customer Care team and request to delete all the information we have on you.
If reasonably necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our Terms & Conditions, we may also keep hold of some of your information as required, even after you have closed your account or it is no longer needed to provide the services to you.
If you enter into a contest, or similar promotion we may use the information you provide to administer those programs.
Collection and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, post code, location, and the time zone so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on our website. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non personal information for the purposes of this Privacy Policy.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.